Privacy Policy

Effective date: January 19, 2026

1. Data Controller

The data controller is FraVeRa Journey, a business entity registered in the Kingdom of the Netherlands, operating as a disclosed travel agent.

For matters related to personal data protection, please contact: hello@fravera-journey.com

2. Scope of Personal Data Processing

The Controller processes personal data provided by Clients via the website contact form and through email correspondence.

The scope of processed personal data may include:

• Identification data (first name, last name)
• Contact data (email address, telephone number)
• Data relating to the planned stay or travel
• Health-related data — solely to the extent necessary to prepare an offer and coordinate services

3. Purposes of Data Processing

Personal data is processed for the purposes of:

• Preparing an individual offer
• Providing agency and intermediary services
• Communication with the Client
• Coordinating contact with Partners
• Fulfilling the Controller's legal obligations

4. Legal Bases for Processing

Personal data is processed on the basis of:

• Article 6(1)(b) GDPR — performance of a contract or steps taken prior to entering into a contract
• Article 6(1)(c) GDPR — compliance with legal obligations
• Article 6(1)(a) GDPR — consent

5. Rights of Data Subjects

Data subjects have the right to:

• Access their personal data
• Rectify personal data
• Erase personal data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

6. Complaints

Data subjects have the right to lodge a complaint with the competent supervisory authority, in particular with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Final Provisions

The Controller reserves the right to update this Privacy Policy. The current version applies from the effective date indicated above.